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IBM company is recruiting fresher candidates in its firm and for more details about the job read below information.
COMPANY NAME : IBM
COMPANY WEBSITE : www.ibm.com
JOB DESIGNATION : Technical Support AssociateEngineer
COMPANY PROFILE : IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
ELIGIBILITY CRITERIA : Bachelor’s Degree
EXPERIENCE REQUIRED : 0 to 2 year
JOB WORKING LOCATION : Bangalore , Hyderabad
Job Required :
Click To Apply
COMPANY NAME : IBM
COMPANY WEBSITE : www.ibm.com
JOB DESIGNATION : Technical Support AssociateEngineer
COMPANY PROFILE : IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
ELIGIBILITY CRITERIA : Bachelor’s Degree
EXPERIENCE REQUIRED : 0 to 2 year
JOB WORKING LOCATION : Bangalore , Hyderabad
Job Required :
- Candidates should be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- Candidates should have skilled in commercially standard software applications and major desktop operating systems.
- Candidates should be awareness of basic networking concepts and technologies.
- Candidates have questioning skills /probing skills, as relevant to the issue and level of the caller.
- Candidates should have to handle inbound calls / emails / chats regarding technical issues for end users
- Candidates have ability to identify basic hardware parts and aware of basic hardware concepts.
- Candidates should be user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Candidates should have basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Candidates have basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
- Candidates have fluency in Communications Skills/ soft skills.
Click To Apply
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