"YAHOO" Biggest Recruitment Drive In Aug 2015 For Fresher/Exp Degree Holder

Yahoo company hiring process for fresher and experience both. So those who are interested for this recruitment then please read the following information carefully here.

COMPANY NAME : Yahoo

COMPANY WEBSITE : www.yahoo.com

JOB DESIGNATION : Customer Care Associate

COMPANY PROFILE : Yahoo yahoo.com is hiring Customer Care Associate from graduate in any discipline. The Yahoo Customer Experience team is dedicated to inspiring and delighting users, advertisers, partners and fellow Yahoos around the world through experiences that champion the Yahoo brand, products and content. We inform, develop and execute campaigns, events, partnerships and premium support for our audiences, in close collaboration with our business partners and in support of Yahoo’s business strategy.
JOB TYPE : Full Permanent Type

ELIGIBILITY CRITERIA : Any Bachelor Degree

EXPERIENCE REQUIRED : Freshers/Experience

Job Description Required :

Candidates should have to provide world-class service to all Yahoo Customers in a customer centric environment.
Candidates should be assisting customers with inquiries while providing consultative support and recommendations.
Candidates should successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools.
Candidates should have to perform document in detail all interactions with customers.
Candidates should have to educate customers on products and help customers to be successful.
Candidates should effectively articulate complex information to a variety of technical and non-technical customers.
Candidates should identify and evaluate opportunities to increase customer retention and satisfaction through the use of up-sell and cross-sell of products and services.
Candidates should successfully performs against department scorecard metrics including Quality Assurance, Average Handle Time, and Customer Satisfaction Rating.

Skills Required and Eligibility :

Candidate should have Bachelor’s Degree in any discipline.
Candidate should have 6 months of successful customer service or internet experience.
Candidate should have interpersonal skills with superior verbal and written communication.

SALARY OFFERED : Best In Industry

JOB WORKING LOCATION : Bangalore

SELECTION PROCESS :

Written and Interview

Apply Here