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COMPANY PROFILE : Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
COMPANY NAME : Genpact
COMPANY WEBSITE : www.genpact.com
JOB DESIGNATION : Voice Process
Skills and Eligibility Required :
- Candidate should have collection experience will be an added advantage.
- Candidates have ability to work effectively with numbers to analyze and understand business trends.
- Candidates have good Interpersonal and Communication skills.
- Candidates have comprehend the issue, search on Knowledge Management.
- Candidates have tool and communicate/narrate effectively.
- Candidates have to utilize professional techniques to retain & delight customers.
- Candidates use of soft skills - Listen, Empathy, Courtesy etc.
- Candidates should provide quality service & resolve concerns efficiently & professionally.
- Candidates are expected to speak to customers and provide correct resolution within a specified time.
- Candidate should have good communication skills.
- Candidate should be time flexible.
- Candidate should be able to work in a competitive environment.
- Candidates have knowledge centric process.
EXPERIENCE REQUIRED : 0 - 4 Years
JOB WORKING LOCATION : New Delhi
WALKIN DATE : 30 Jan 2016
WALKIN TIME : 11:00 AM - 02:00 PM
VENUE ADDRESS :
Vikram hotel, Lajpat Nagar-4,
New Delhi, (Nearest metro Station -Moolcahand).
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