CSS Corporation Company Mega Recruitment Drive On 25 To 29 Jan 2016

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COMPANY PROFILE : CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

COMPANY NAME : CSS Corp

COMPANY WEBSITE : www.csscorp.com

JOB DESIGNATION : Customer Support Representative

Skills and Eligibility Required :

• Candidate should be responsible for identifying the issue with the customers and Routing them to the available engineer, when necessary.
• Candidate should create, manage tickets for the issues.
• Candidate should have to perform with customer contacts.
• Candidate should act as the first point of contact before the customer reached the TAC.
• Candidate should also involve  in creation of licenses and support accounts to the clients worldwide.
• Candidate should also ensure customer satisfaction / experience is and stays a priority Manage high.
• Candidate should work as visibility exceptions and can work with cross - functional teams to provide best solutions.

ELIGIBILITY CRITERIA : Any Graduate

EXPERIENCE REQUIRED : 0 - 3 Years

JOB WORKING LOCATION : Chennai

WALKIN DATE : 25 Jan - 29 Jan 2016

WALKIN TIMING : 11:00 AM - 07:30 PM

VENUE ADDRESS :
CSS Corp, Ambit IT Park,
32 A & B, Ambattur Industrial Estate,
Chennai, Opp to Prince Info Park.

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Author : Pooja

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