advertisement
HCL Infosystems Ltd company is hiring fresher candidates for its firm and for this please read the full information regarding this job below.
COMPANY NAME : HCL Infosystems Ltd
COMPANY WEBSITE : www.hclinfosystems.in
JOB DESIGNATION : Technical Support Executive
COMPANY PROFILE : HCL Infosystems Ltd. is India’s Premier Distribution and IT services and Solutions Company. HCL Infosystems’ has one of the largest sales & distribution network in the country and provides value added distribution for partners including last mile connect and support in marketing and promotions for Telecom, IT , Office Automation and Consumer Electronics products covering more than 15000 towns across 664 districts in India. Our distribution business has an unparallel network that reaches more than 100,000 retail outlets, over 800 Direct and Micro Distributors and over 12400 Channel Partners across India.
JOB TYPE : Full Permanent Type
ELIGIBILITY REQUIRED : BSc, BCA, BE/B.Tech
EXPERIENCE REQUIRED : Fresher
BATCH : 2015
LAST TO APPLY : 08 Aug 2015
Job Description Required :
SALARY OFFERED : Best In Industry
JOB WORKING LOCATION : Noida
SELECTION PROCEDURE :
Face to Face Interview
Apply Here
COMPANY NAME : HCL Infosystems Ltd
JOB DESIGNATION : Technical Support Executive
COMPANY PROFILE : HCL Infosystems Ltd. is India’s Premier Distribution and IT services and Solutions Company. HCL Infosystems’ has one of the largest sales & distribution network in the country and provides value added distribution for partners including last mile connect and support in marketing and promotions for Telecom, IT , Office Automation and Consumer Electronics products covering more than 15000 towns across 664 districts in India. Our distribution business has an unparallel network that reaches more than 100,000 retail outlets, over 800 Direct and Micro Distributors and over 12400 Channel Partners across India.
JOB TYPE : Full Permanent Type
ELIGIBILITY REQUIRED : BSc, BCA, BE/B.Tech
EXPERIENCE REQUIRED : Fresher
BATCH : 2015
LAST TO APPLY : 08 Aug 2015
Job Description Required :
- Candidates have to provide support on multiple product services like IT (Laptop , Desktop, Tablet), Telecom products, Home Appliances.
- Candidates should be responsible for handling the issues from the customer.
- Candidates should have to resolve the issues and provide trouble ticket to the customer.
- Candidates should also handle inbound based voice calls.
- Candidates should escalate/ transfer the call to L2 Handling in case of further assistance is required for closing the issue.
- Candidates should perform entries in the CRM regarding the issue and the resolution offered.
- Candidates should also updating the CRM on a daily basis.
SALARY OFFERED : Best In Industry
JOB WORKING LOCATION : Noida
SELECTION PROCEDURE :
Face to Face Interview
Apply Here
advertisement