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Urgent hiring Convergys company is hiring any graduates in its firm, for this read the full detailed information given below.
COMPANY NAME : Convergys
COMPANY WEBSITE : www.convergys.com
JOB DESIGNATION : Customer Support Associate
COMPANY PROFILE : Convergys Corporation is a company that sells customer management and information management products, primarily to large corporations.The company was founded in 1998 and its headquarter is in Cincinnati, Ohio United States.The President and CEO of the company is Andrea Ayers.In Customer management products company include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets and in Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
JOB TYPE : Full Permanent Type
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 - 3 Years
Walk-In Date : 25 July - 31 July 2015
Walk-In Time : 11:00 AM - 06:00 PM
Job Detail & Descriptions :
SALARY OFFERED : Best In Industry
JOB WORKING LOCATION : Pune
Venue Details:
Convergys India Services Pvt. Ltd.,
RMZ West End, DP Road,
Near Reliance Mart / McDonalds,
Aundh, Pune 411007.
COMPANY WEBSITE : www.convergys.com
JOB DESIGNATION : Customer Support Associate
COMPANY PROFILE : Convergys Corporation is a company that sells customer management and information management products, primarily to large corporations.The company was founded in 1998 and its headquarter is in Cincinnati, Ohio United States.The President and CEO of the company is Andrea Ayers.In Customer management products company include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets and in Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
JOB TYPE : Full Permanent Type
ELIGIBILITY CRITERIA : Any Graduate
EXPERIENCE REQUIRED : 0 - 3 Years
Walk-In Date : 25 July - 31 July 2015
Walk-In Time : 11:00 AM - 06:00 PM
Job Detail & Descriptions :
- Provide best-in-class customer service.
- Candidate Should Problem resolution to customer queries over the voice based phone service.
- Candidate should Support customers across Telecommunication, Meet customer requirements through first contact resolution.
- Candidate Should Work in UK shift; rotational.
- Candidate Should Clarify customer requirements and should also confirm understanding of requirements or problem.
- Candidate Should Listen attentively to customer needs and concerns.
- Candidate Should Confirm customer understanding of the solution and provide additional customer education as needed.
- Candidate Should Prepare complete and accurate work and update customer file.
SALARY OFFERED : Best In Industry
JOB WORKING LOCATION : Pune
Venue Details:
Convergys India Services Pvt. Ltd.,
RMZ West End, DP Road,
Near Reliance Mart / McDonalds,
Aundh, Pune 411007.
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